Creating Your Account & Signing In

You'll want an account any time you plan to save a design, track an order, or reorder something later. This article walks through creating one and signing in.

Do I need an account to order?

Some stores allow guest checkout, but creating an account is recommended — it's the only way to:

• Save a design and come back to finish it later
• See your past orders and reorder with one click
• Track the status of an order in progress

Creating an account

1. Click My Account (or Sign In) in the site header.
2. Choose to register, and enter your email and a password.
3. Check your email for a verification message if one is required, and confirm your account.

If you're joining a specific team or organization's store, you may be prompted to create your account as part of that store's checkout or signup flow instead — the account works the same way either way.

Signing in

1. Click My Account / Sign In.
2. Enter your email and password.
3. If you've forgotten your password, use the Lost your password? link to reset it via email.

Managing your account

Once signed in, My Account is where you'll find:

• Your order history and tracking
• Your saved designs
• Any team/group stores you belong to or manage
• Your account details and password

Trouble signing in?

• Not receiving the verification or password-reset email? Check spam/junk, and confirm you're using the same email you originally registered with.
• "Account already exists" when registering? You likely already have an account from a previous order — use "Lost your password?" instead of registering again.
• Still stuck? Contact the shop directly — see Getting Help: Issues, Returns & Contacting the Shop.

Related: How to Use the Online Design Tool, Saved Designs & One-Click Reorders.