Uploading Your Own Artwork: File Requirements & Tips

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Good source artwork makes for a better-looking final product. Here's how to get the best result when uploading your own design.

Uploading a file

  1. In the design tool, choose the upload option (usually an "upload image" or "add art" button).
  2. Select your file from your device.
  3. Position, resize, and adjust it on the product as needed.

What makes a "good" file

  • Higher resolution is better. The designer will warn you if an uploaded image is too low-resolution to print cleanly — this usually means the file is small and will look blurry or pixelated when enlarged to print size.
  • Vector or high-DPI files print best, especially for larger prints. If you have a vector version of your logo or design (like an .ai, .eps, or high-res .pdf/.svg), it will generally outperform a resized photo or screenshot.
  • Transparent backgrounds (PNG) are usually best for artwork that isn't meant to have its own background box around it.

If you see a low-quality warning

You can still proceed with the order, but for the best result:

  • Try to find a larger or higher-resolution version of the same image.
  • If it's a logo, ask whoever originally designed it for the vector/original file rather than a copy pulled from a website or social media (those are almost always compressed and too small for print).
  • If you're not sure whether your file is good enough, many shops are happy to take a quick look before you order — see Getting Help: Issues, Returns & Contacting the Shop.

Team/roster orders

If you're uploading art for a team or group order with names and numbers, upload your base design first, then use the personalization fields in the designer to add each person's name/number — you don't need to create a separate file per person.

After you upload

Your uploaded artwork is saved as part of your design, and travels with it through checkout, production, and any proof the shop sends you for approval (see Approving Your Design Proof).

Related: How to Use the Online Design Tool, Approving Your Design Proof.

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