Close tickets before they reach a human.
Answers from your own help center. Cited drafts your agents send in one click. A shared inbox built for fast teams. The feel of Intercom, the depth of Zendesk.
- 7-day free trial
- Cancel anytime
- Set up in an afternoon
An illustrative sample in GetSupportX: a customer ticket about a missing tracking number arrives, is auto-tagged and prioritized, the AI Copilot drafts a reply grounded in your knowledge base, and the conversation is resolved. Use the three step buttons below to move through it.
Stop stitching five tools together.
Click through the workspace. Every conversation — email, chat, portal, API — handled in one place, so your team stops tab-switching.
Live the same afternoon
No migration project, no professional-services invoice. Connect, automate, resolve.
- 01ConnectPoint your support email, drop the chat widget on your site, and add your help articles.
- 02AutomateRules route and prioritize, SLAs keep the clock honest, and AI triages every new conversation.
- 03ResolveAI drafts cited replies and deflects the easy ones — your team handles the rest, faster.
One platform, every kind of team
Pick your world and see how GetSupportX fits — from a solo founder to an agency running support for dozens of clients.
Built for the way support teams work
We're a new product, so these are example voices — not named customer references — showing how each kind of team would describe GetSupportX.
“We replaced three tools with GetSupportX and the team is genuinely happier — the AI copilot drafts replies from our own docs that we actually trust.”
“The shared inbox feels like Intercom, the reporting feels like Zendesk, and the price feels like a startup. That's exactly the combination we wanted.”
“Our help center answers the repetitive questions right inside the widget, so the team can focus on the conversations that need a human. Setup took an afternoon.”
“White-label domains let us run support for every client under their own brand, each workspace fully isolated. One flat plan covers the team, and the margins finally make sense.”
Simple, flat pricing
One flat price for your whole account with agent seats included — one plan covers every workspace you run, and light and collaborator seats are always free. Try any plan free for 7 days.
Starter
For small teams getting serious about support.
- 3 agent seats included
- Extra seats $12/mo each
- 3 channels + public REST API
- AI copilot, summaries & auto-deflection
- Knowledge base (250 articles)
Growth
For scaling teams that live in the inbox.
- 10 agent seats included
- Extra seats $10/mo each
- 10 channels + proactive chat
- White-label custom domains
- Knowledge base (2,000 articles)
Business
For larger orgs that need advanced roles and control.
- 20 agent seats included
- Extra seats $8/mo each, no seat ceiling
- Custom roles & granular permissions
- Unlimited tickets, chats & articles
- 250 automations & 100 SLA policies
Need the full breakdown? See all plans & features →
Questions, answered
One flat price for your account, per month, with a set number of full agent seats included; billed annually or monthly. Extra seats beyond your plan's allowance are billed monthly on top. Light and collaborator seats are free, so you only pay for full agents. Ticket and chat volume is generous and never hard-blocks a customer conversation.
Yes. You can import your contacts from a CSV, point your support email at GetSupportX, and drop the chat widget on your site in minutes. Past conversations are not imported — keep your old tool read-only for reference. Our team helps with larger migrations on Growth and above.
Yes — every plan starts with a 7-day free trial. You add a card on Stripe's secure checkout to begin, and you're only charged when the trial ends; cancel any time before then and you pay nothing. There is no perpetual free tier. The AI features (copilot, summaries and auto-deflection) begin with your first payment rather than during the trial.
Your subscription starts automatically: Stripe charges the card you added for the plan you chose. Cancel before the trial ends and you're never charged. If you cancel later or a payment fails, the workspace becomes read-only — your chat widget, help center and customer portal stop serving customers, while you keep signing in, reading every conversation and exporting your data. Nothing is deleted, and subscribing again turns it all back on.
AI replies are grounded in your own knowledge base and conversations. You can bring your own model key or use platform credits. Your data is never used to train shared or third-party models.
On Growth and above you can serve your help center, customer portal and chat from your own domain with your branding — ideal for agencies running support for multiple clients.
Yes. Every workspace is isolated at the data layer, role-based access controls gate every action, and we provide GDPR data export and erasure tooling plus a signable DPA. SSO and SCIM are on our near-term roadmap. See our Security page for the full detail.
Support your customers will love — starting today
Free for 7 days on any plan. Set up your inbox, widget and help center in an afternoon.