Enterprise support, startup-friendly price

One plan covers your whole account, not one workspace. Growth includes 10 workspaces — run a separate one per client or per brand, each with its own inbox, branding and custom domain, all on the single $79/month plan. Seats are counted per PERSON across the account, so a teammate who works in three client workspaces is one seat, not three. You only pay again when you add a person, never when you add a workspace.

Each paid plan is one flat price for your account with a set number of full agent seats already included — Starter is $29/month with 3 seats. Add a teammate beyond that and the extra seat is billed monthly at $12, up to the plan's seat ceiling. Light and collaborator seats — for teammates who occasionally comment or read — are always free, so you never pay for someone who isn't working front-line conversations.

It's the sweet spot before Enterprise: $79/month including 10 agent seats ($10/mo for each extra), 10 channels, white-label custom domains, 50 automation rules and 100 AI credits per seat every month. Most scaling teams need exactly this set — and rarely more — until they need custom roles and advanced controls.

Anytime. Upgrades apply instantly and are prorated; downgrades take effect at the end of your billing cycle. Add or remove seats whenever your team changes — you're never locked in.

Every new account starts on a 14-day trial of Starter — 3 agent seats and 3 workspaces, no credit card required. AI credits aren't part of the trial; they start with your first payment. Add a plan whenever you're ready, and the trial simply becomes your subscription.

Nothing is deleted. If the trial runs out before you subscribe, the workspace switches to read-only: your chat widget, help center and customer portal stop serving customers, but you can still sign in, read every conversation and export your data. Subscribing turns the public surfaces straight back on.

Ticket and chat volume caps are intentionally soft — we never block a customer conversation because a counter tripped. We'll nudge you toward the right plan, but support keeps working.

Yes. We offer discounts for registered nonprofits and early-stage startups. Reach out to sales and we'll get you set up.

Annual plans are billed once as a yearly total rather than a discounted monthly rate — Growth is $790 per year against $79 per month, which works out to about two months free. Extra seats above your included allowance bill at the same per-seat rate, and you can still add them mid-term, prorated.