Wire support into the tools you already run
A public REST API, HMAC-signed webhooks, and native Slack and Discord channels mean conversations, events, and alerts flow exactly where your team works. No middleware required.
Public REST API & webhooks
A clean API to build on, events you can trust
Create and reply to tickets programmatically with scoped Bearer keys, then subscribe to HMAC-signed, SSRF-guarded webhooks so your systems hear about it when a ticket is created or replied to.
- Scoped Bearer keys for tickets & replies endpoints
- HMAC-signed webhooks (X-GSX-Signature) you can verify on receipt
- SSRF-guarded delivery to your endpoints
- Rate-limited per key, and versioned under /api/v1
Authorization: Bearer gsx_••••2f9a
{
"subject": "Refund for order #1024",
"requesterEmail": "[email protected]",
"body": "Please refund it.",
"priority": "HIGH"
}
What connects today, and what's next
Everything marked Available works now. Items marked Coming soon are not built yet — and you can always build your own on the API.
Messaging
(2)Slack
Post to a Slack channel when a ticket is created or replied to.
Discord
Post the same ticket events into a Discord channel for community-led teams.
Email forwarding
Forward your existing support inbox — Gmail, Google Workspace, Outlook or any provider — to a workspace address and each message becomes a conversation.
SMTP sending
Send replies from your own mailbox or relay over SMTP: Amazon SES, Postmark, Gmail or Google Workspace (app password) or Microsoft 365.
Websites
(1)WordPress plugin
Add the live chat widget to a WordPress site and sign logged-in customers into your portal in one click.
Download the pluginDeveloper
(3)REST API
Scoped Bearer keys for tickets and replies — build anything on top.
Webhooks
HMAC-SHA256-signed, SSRF-guarded events when a ticket is created or replied to.
Workflow automations
Zapier-style connectors to wire GetSupportX into thousands of apps.
Identity
(3)SAML SSO
Enforce single sign-on with any SAML identity provider.
OIDC
OpenID Connect SSO for modern identity providers.
SCIM
Automate joiner-mover-leaver provisioning from your directory.
Commerce
(2)Shopify
Surface order and customer context beside every conversation.
Stripe / Dodo
See plan, billing and subscription details inside the inbox.
Don't see it? Build it on our API
Scoped keys, signed webhooks and clean endpoints mean you can connect GetSupportX to anything in your stack — or have us walk you through it.
Bring support into your workflow
Start your free trial, connect Slack and your inbox in minutes, and build the rest on the API.