Wire support into the tools you already run
A public REST API, HMAC-signed webhooks, and native Slack and Discord channels mean conversations, events, and alerts flow exactly where your team works. No middleware required.
Public REST API & webhooks
A clean API to build on, events you can trust
Create and reply to tickets programmatically with scoped Bearer keys, then subscribe to HMAC-signed, SSRF-guarded webhooks so your systems react the moment anything changes.
- Scoped Bearer keys for tickets & replies endpoints
- HMAC-signed webhooks with replay protection
- SSRF-guarded delivery to your endpoints
- Rate-limited and versioned for stability
Authorization: Bearer gsx_live_••••2f9a
{
"subject": "Refund for order #1024",
"email": "[email protected]",
"priority": "high"
}
The connectors your stack needs, already wired
Browse integrations by category. More land every month — and you can always build your own on the API.
Messaging
(2)Slack
Get notified on new tickets, replies and SLA breaches in any channel.
Discord
Pipe conversation events into a Discord channel for community-led teams.
Gmail / IMAP
Turn any inbox into tickets — connect Gmail or any IMAP mailbox.
Postmark
Reliable transactional delivery for replies and notifications.
Amazon SES
Send at scale from your own SES account with full deliverability control.
Developer
(3)REST API
Scoped Bearer keys for tickets and replies — build anything on top.
Webhooks
HMAC-signed, SSRF-guarded events fired on every ticket change.
Workflow automations
Zapier-style connectors to wire GetSupportX into thousands of apps.
Identity
(3)SAML SSO
Enforce single sign-on with any SAML identity provider.
OIDC
OpenID Connect SSO for modern identity providers.
SCIM
Automate joiner-mover-leaver provisioning from your directory.
Commerce
(2)Shopify
Surface order and customer context beside every conversation.
Stripe / Dodo
See plan, billing and subscription details inside the inbox.
Don't see it? Build it on our API
Scoped keys, signed webhooks and clean endpoints mean you can connect GetSupportX to anything in your stack — or have us walk you through it.
Bring support into your workflow
Start free, connect Slack and your inbox in minutes, and build the rest on the API.