GetSupportX
Careers

Build the support tool you wish you had

We're a small, opinionated team shipping fast on a product that real support agents live in all day. If you've ever cursed at a clunky inbox, you already understand the mission.

Why work here

The kind of place you do your best work

Real ownership, real impact, and a team that treats you like an adult.

Remote-first

Work from anywhere. We're distributed by default and async by design — no relocation, no mandatory office days.

Real ownership

Small team, big surface area. You'll own meaningful problems end to end and see your work in customers' hands the same week.

Meaningful equity

Everyone shares in the upside. We offer competitive salaries plus early-stage equity in a company that's growing fast.

Learning budget

An annual budget for courses, books, conferences and tools. We invest in you getting sharper at what you love.

Wellbeing

Generous, untracked time off, a wellness stipend, and a culture that treats rest as part of doing great work — not a reward for it.

Async by default

We write things down so you don't live in meetings. Deep, focused work across time zones, with clear handoffs.

How we work

A culture built on trust and craft

The few principles that shape how we build, ship and treat each other.

  • We default to writing things down.
  • We ship every week and learn in public.
  • We sweat the details customers feel.
  • We disagree honestly, then commit.

Don't see your role? Reach out.

We're always glad to meet sharp people who care about support. Tell us what you'd want to build at GetSupportX.