Everything support needs, nothing it doesn't
Shared inbox, live chat, knowledge base, AI copilot, automations, customer portal, reports, and an open API — each built to do its job well and work together out of the box.
Shared Inbox & Ticketing
Email, chat, contact forms and API tickets land in one shared inbox — with live customer context beside every thread and a keyboard layer that keeps agents moving.
See how it worksLive Chat & Messenger
A fully brandable chat widget with an Intercom-style messenger home, in-widget article suggestions, identity verification and real-time typing indicators.
See how it worksKnowledge Base & Help Center
A fast, SEO-clean help center with collections, search, versioned articles and "was this helpful" analytics — surfaced inside the widget too.
See how it worksAI Copilot & Resolution
KB-grounded AI drafts replies, summarizes long threads, triages on arrival, and — when you're ready — resolves common questions on its own.
See how it worksAutomation & SLA
A rule engine, round-robin and load-based assignment, SLA policies with breach alerts, business hours and saved replies keep every promise on time.
See how it worksCustomer Portal
A branded, secure portal where customers track their conversations, pick up where they left off, and rate the help they got.
See how it worksReports & Analytics
Volume and trends, first-response and resolution times, channel breakdowns, agent leaderboards, CSAT and SLA compliance — at a glance.
See how it worksIntegrations & API
A public REST API with scoped keys, signed webhooks, and Slack / Discord notifications — plus white-label custom domains for the whole surface.
See how it worksReady to see GetSupportX in action?
Start a 14-day free trial — no credit card — or get a tailored walkthrough from our team.